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Our approach is to help you fill your organization with "S.T.A.R.S." - reducing turnover and turning every employee into a high performer. • Your team will learn how to predict whether or not a job candidate is one of the "S.T.A.R.S." with 85% likelihood. How do you know when you've got "S.T.A.R.S."? Select – preferred, choice, uniquely qualified Stephen Moulton - President of Action Insight - becomes your trusted advisor, a partner as invested in your future as you are. We always have your back. Simply speaking, your bottom line results are our prime objective. We’ve helped our clients reduce turnover by as much as 69%. Using Emotional Intelligence (Behavioral) Competencies, we help your leaders zero in on which competencies will be most important for a new employee’s success. We also help your leaders acquire the tools to focus on objectives, have greater facility in confronting challenging situations, and create effective feedback mechanisms. "They (competencies) have helped us clarify the role for which we are recruiting, as a basis for effectively interviewing candidates, and to assist with designing individual tailored executive development programs." Jim Nathan President and CEO - Lee Memorial Health System YOUR UNIQUE NEEDS Action Insight is about strong, balanced relationships and creating a bridge for our clients to achieve exceptional results. Specializing in Healthcare Industry, we provide practical emotional intelligence-based tools that save time, money, and frustration in hiring and retaining talented employees. We believe in transferring skills and capabilities so you don’t need us forever. As the old saying goes, we see our job as teaching your leaders to fish. One size doesn’t fit all, so above all else, we’re flexible. Different clients have different needs. Although we have a variety of service modules that address a wide variety of issues, we approach each project with the same energy and dedication: We are focused on achieving sustained results for your hospital in the most effective, efficient ways possible.
We combine simplicity, objectivity, and defensibility in order to enhance your success. If we don’t keep things simple, managers won’t use our ideas. Yet, a process needs to have elements of objectivity and defensibility. Action insight offers just the right balance.
Each client has different goals, cultures, and challenges. We know that one size doesn’t fit everyone. Although we have a variety of products and services, our key objective is to help you meet your goals, culture, and challenges. We design the solutions to produce sustainable results for your company with the least amount of effort on your part.
CHALLENGES Making All Employees "S.T.A.R.S." One study showed that the difference in productivity between the high and low producers was 300% and that high producers were twice and productive as the average producer. We help leaders identify and select high producers and reduce turnover. Developing Staff Performance and Loyalty Because many healthcare leaders struggle with being leaders, and with developing others, we help leaders build productive relationships with employees and improve performance. Assess Leaders for Growth and Succession According to a recent IBM study, 50% of senior leaders will retire in the next five years. We help CEOs and other executives identify success criteria for each key position and develop talent so they are ready to hit the ground running as opportunities present themselves. THE PROCESS Managers want us to keep things simple. And we do. Yet, a process needs to have elements of objectivity and defensibility. We combine all three, to enhance your success. • We have gotten excellent results from running an in-depth training and coaching program with all job interviewers and hiring managers. Many managers want to know what questions they should ask in an interview. Our systems and tools apply a unique combination of simplicity and rigor that not only helps them know what questions they should ask, but provides the questions and rating guides. OUR WARRANTY First - Quick Response is Guaranteed. Nothing is more frustrating than working with a consultant who will not answer phone calls or return e-mail. At Action Insight, we don’t just try to be responsive. Instead, we guarantee that, during business hours, your calls and email will be returned in five hours or less. Second - Together we establish one or more goals for reducing turnover. We work with you to keep statistics ahead of time and check the statistics of new hires and overall population at six-month and one-year milestones. Then - If the desired outcomes are not taking place, we come in, troubleshoot, and make recommendations for correction at no extra cost. BOTTOM LINE Much of our value lies in the fact that we are specialists. We’re focused on helping hospitals and healthcare organizations hire top quality talent, get and keep that talent engaged, and plan for the future with talented people who can step up and hit the ground running. Being at the top of our field and firmly committed to our clients’ success adds up to powerful working relationships. In fact, we believe that trust, commitment, and genuine concern for people are critically important aspects in our business and personal relationships. Now that you have a better idea about the results you can expect by working with Action Insight, and more fully grasp our approaches and philosophy of working with clients, you may want to go to the Our Services page to learn about the specific services and programs we offer. Click here to review some Case Studies.
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